Shipping & Returns

  • All returns are subject to a 20% handling charge or £25, whichever is greater,price also plus collection fee,(dependent on weight) + vat
  •  SPECIAL ORDERS are non-returnable, This is non-negotiable.
  • Only goods from within the Air technique Catalogue will be considered for return. Non Catalogue items are non returnable unless faulty.
  • Requests to return goods must be made within 7 days from date of delivery note or 21 days from order date, whichever is the lesser.
  • Returned goods must be unused and in good working order, and all packaging unopened
  • Air technique reserve the right to decline any returns requests, especially requests for return of large quantity orders specifically ordered for your requirement.
  • Goods are not to be returned without an authorised returns note stating Air technique return number.
  • Any returned items must be accompanied by an Air technique returns note, failure to add this makes the return void.
  • Air technique,s decision whether to accept return or cancellation is an independent decision based on our own business policies, and is not dependent solely on whether the original manufacturer or our supplier will accept the goods back for return or cancellation of the order. Therefore direct contact by any of our customers to our suppliers will not be entertained and will, in fact, result in an automatic rejection of that returns claim by us.
  • International Shipping

    We Ship Worldwide

    Bambi and Abac produce top quality products which are covered by guarantee for 12 months. They require little maintenance. We hold a comprehensive range of spare parts which can be readily dispatched worldwide.

    If you are an overseas customer, we can send you a tax free pro-forma invoice along with our bank details and we will ship the goods as soon as we receive payment.

    Customers within the EU will need to provide us with their VAT tax number. Customers that are not tax registered will have to pay the UK VAT of 20%.

    Payment cannot be made on our web site because it will automatically add UK VAT at 20%. Payment can be made in Pounds Sterling or in Euros. If paying in Euros, we add an extra 10 cents onto the exchange rate of the day as given by www.xe.com

    To obtain a quotation for shipping we would need your full address. Alternatively we can give you the dimensions and weight of the consignment and you may arrange for your own carrier to collect from our factory.

    Once we have received your payment we will pack the goods for export and notify you by email when the consignment is ready for collection.

    Export packing for Bambi products is free of charge. It is an extra £100.00 to export pack a Abac Product.

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